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Refund

 

REFUND POLICY

We have a 14-day return policy, which means you have 14 days after you receive your item to request a return.

To qualify for a return, your item must be in the same condition you received it, never worn or unused, with tags and in its original packaging.

You will also need your receipt or proof of purchase. To initiate a return. If your return is accepted, we will send you a return shipping label as well as instructions on how and where to ship the package.

Items that are returned to us without first requesting a return will not be accepted. You can always contact us with any return questions.

DAMAGES AND PROBLEMS

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can assess the problem and resolve it.

EXCEPTIONS / NON-RETURNABLE ITEMS

Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (such as beauty products). In addition, we do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns of clearance items or gift certificates.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you as soon as we have received and inspected your return and let you know whether or not your refund has been approved. If approved, you will automatically be refunded using your original payment method. Remember that the bank or credit card company may take time to process and record the refund as well.